In order to combat ticket touting and unauthorised duplication of tickets, you may notice that your Rapidscan barcodes have been suspended.
Your ticket(s) will be available to download 24 hours before an event and 48 hours before a festival.
If you're passing on the tickets or bought them as a gift then you can update the name and/or transfer the ownership so that the recipient will have access to the barcodes once the tickets are available to download. To find out how to do this click here.
If you can't see your actual order in your Skiddle account, then please head here.